to provide context for your recipient this will jog their memory so they can remember you. The tone of your follow-up email is essential. A no-show is when someone who said they would attend, doesnt. Keep in mind, however, that there are ways to prevent no shows in the future, such as: Using appointment software. Id still love to show you how [Your Company] can help you achieve your goals if you can make time in your schedule for a chat. Include all of this content in one email. . When you make excuses, you may become irritated and begin to argue. You must be aware of any missed calls by setting up email alerts. The number of businesses that use an omni-channel approach to business growth increases by 9.5% year over year. Is there a better time next week to schedule a quick phone catch-up? So here are some things to keep in mind as you craft your follow-up. Hi [Attendees Name], Sorry we missed each other at our scheduled meeting. Start by stating when the meeting was and what the meeting was for. Take some time to let any negative emotions settle before crafting your no-show email. Connect Fellow + Zapier to automate your workflows across 3,000+ apps and fly through your meeting tasks! I tried calling you earlier at [Phone Number], but it went to your voicemail. Definitely dont harass a prospect. Consider whether scheduling meetings is the most effective use of your time and effort. (You may also hyperlink to your LinkedIn profile here.). Access meeting notes inside of Google Meet and get helpful details through Google Calendar events. You can also ask if there is anything you can do to help them be more successful in the future. Send your request as soon as you know youll need to reschedule and offer alternative meeting times. The Art of the One-on-One Meeting is the definitive guide to the most powerful tool for managers. So, the quicker you get to your point, the easier it is for your reader to scan your message and reply. It can also diminish your reputation and position as a leader. A study by Boomerang revealed emails that have between 75 to 100 words get a better response than longer emails. Fellow is the meeting productivity and team management software where teams gather to build collaborative agendas, record decisions, and keep each other accountable. Another thing to stop doing: emailing 5-10 times to get a response. If youd like, we can reschedule the meeting for [time and date]. James (not his real name), a contract manager at a public agency, wrote to me about a delicate situation. Scheduling multiple phone or web meetings can be accomplished with GoToMeeting. meeting new friends may be the priority rather than getting into a serious relationship," Stefanie Safran, . I apologize, but I will be late for our meeting. Please explain that you miss the meeting because of the professional standards you hold yourself to. Let me know, and I'll make myself available at a time thats good for you. Credit: hargahpandroid1jutaan.blogspot.com. By doing this, you can help to ensure that everyone is on the same page and that the meeting was productive. Connect Fellow with your favorite apps. Subject: Reason for Missed Meeting. 2 Consider Your Tone About a Missed Meeting The tone of your follow-up email is essential. It's a passive-aggressive way of escalating things, when you should be talking to people directly instead. I understand that you have put your task aside to have the interview with me, so I'm sincerely sorry. Just say to the key folks that you're sorry you missed the meeting and don't go into unnecessary detail about why. So when sending out an email to someone who missed a meeting, dont be passive-aggressive or petty. This can leave a negative impression, reducing the chances theyll reschedule. Include information about how to reschedule or send a new meeting invitation. Of course, it can be done people do it all the time, and you can too. The quicker you act, the better. Sorry for the inconvenience. At this point, its important to reach out and acknowledge the missed call. Id still like to talk about how [Company] can help you achieve your goals. Im sorry that todays meeting didnt work out. "It's much better to get ahead of the situation and let your boss know that . Instead of apologizing for your loss of productivity and time, ask yourself if you can work late or work overtime. Default to the idea that there are many reasons a prospect could have missed a call. Run effective project check-ins, retrospectives, 1-on-1s and every other meeting in an Engineering managers calendar. Id suggest saying Sorry I missed your call, as my first response. Include information about how the missed work days have impacted the employee's performance. and see what they say. Also, be sure to propose rescheduling. I was expecting a call for an interview in addition to the one I was expecting, and I wondered if it was you. Youre sorry you couldnt make it, and youll apologize to the key people. Or, here's another really common one. You don't actually miss the person who doesn't care about you you are missing your vision of what you wish you could have with them because you are attracted to them. Two people killed in wreck, 22-year-old woman charged with aggravated DUI. just say something like hi, are you alright? and then say did you know that we had that meeting earlier today? 1. Set up a meeting using a meeting scheduling system that allows you to set up a series of emails back and forth. But there's a problem: Sending an email to someone who missed a meeting can feel really awkward. How do you apologize and reschedule a meeting? I don't know. James submits the meeting notes to the contractor for review and approval. Zoom meetings can be accessed from a desktop, laptop, or mobile device. Please keep in mind that [the projects on your schedule] will be delivered to you by [deadline for today] as long as I have all of them on your schedule. Present a plan of action. We hope these follow-up sample email templates and tips help you make the most of your future meetings. Please check my calendar to find a time that works better for you so we can talk soon! The tone of your follow-up email is essential. We missed you in the meeting today with [client name] regarding the next steps for website design. Finally, let them know if there are any action items they need to complete as a result of the meeting. Always have an agenda. Be Sincere: The first step is to be sincere. Be kind and give them a chance to explain themselves instead. Please let me know if you would like to reschedule as soon as possible. Having a meeting when you should be working on a project or planning your businesss future can be extremely damaging. Take an extra 15 minutes and make sure you have a handle on all the meetings for your next day. I am very busy in the mornings.Im sorry I missed your call. Doing so can help you tell the employee how to prepare for the rescheduled meeting. Thanks and looking forward to connecting! If a tragedy, emergency, or other unavoidable circumstance is the reason for the absence of a meeting, it is appropriate to share the reason. It could be that theyre unable to stop what theyre doing to make time for a weekly one-on-one meeting in the middle of a Wednesday. All kinds of scheduling tools can help you, your team, and your prospects keep better track of upcoming meetings. Team members or prospects will know what to expect in the meeting and why they should be there. Available on Mac, Windows, iOS, and Android. Im sorry I missed your call this morning. Example templates can help most sales reps and customer service team members turn around polite, comprehensive follow-ups for no-shows. Remember to keep your cool if you waited more than 5-10 minutes before realizing they were a no-show. These tips and no-show email templates can make this sensitive situation a total breeze. A missed business appointment letter is the most common of the missed appointment letters and is usually used among business partners or prospects informing them of their absence created a void that made it difficult or impossible to conduct a business meeting. I have answers to your pricing questions that Id love to pass along. If, however, this person makes a habit of being a no-show and often leaves you with radio silence, that might require a different approach. Guilt-tripping is rarely a successful tactic for landing meetings or sales. The only assumption your email should have is to offer an alternative route and schedule the next meeting instead.. Send a polite follow-up. Following up with a follow-up email will allow you to stay on top of your days work. If it is one time fine. Acknowledge the customers goals. I have no doubt that you were waiting and wondering about my whereabouts and why I didn't show up for our meeting. John, I would like to apologize for missing the staff meeting today. Customers do not usually insult you when you do not show up for your appointment; instead, they should simply send a message. Chances are they didn't miss the first one on purpose, so don't count them out of the rest of the series. Thank you for contacting [Prospects Name], Id like to apologize for the inconvenience caused by todays meeting. 2. Check out our latest testimonials from people like you! Their reason for the no-show could be anything from a simple scheduling mistake to an emergency, and you dont want to come across as a jerk if its the latter. Sincerely, [Your name]. Are you available for a phone call next week? First, be sure to thank the participants for their time. Collaboratively creating agendas, keeping each other accountable, taking notes you can do it all right from one place. I will call you later!On work, please send me a message.Sorry I cant talk right, I am driving. I am with family or friends.. While a no-show is frustrating, you dont want it to lead to completely losing the meeting opportunity. In addition to automating your follow-up messages, drip sequences can be a valuable tool for increasing the likelihood of receiving replies. Plan and run productive meetings wherever you work best. Creative forms of outreach are okay up to a certain point. Doesn't respect/value you as a person 2. . But theres a problem: Sending an email to someone who missed a meeting can feel really awkward. You should end the email with a chance for the person to reschedule. Below, weve put together four no-show email templates that you can copy in exact words or customize based on your needs. Theyll also show that you put work into the meeting they missed maybe theyll feel genuinely sorry for that. Click on Meetings, Upcoming tab, find and select the meeting, then click Edit. This helps to keep the lines of communication open and can serve as a reminder of what was discussed and agreed upon in the meeting. Zoom Meetings for mobile and desktop enables you to create great meetings from any location. <p>my company uses outlook 2016 for email. Your meeting notes and action items right within your Zoom meeting! With multiple screens being shared at the same time, multiple participants can collaborate on more interactive content. What do you say when your boss misses a meeting? Alternately, you can access my calendar here and schedule the meeting at a convenient time: [Scheduling Link]. This way, youre more likely to prevent no-shows next time. Start your letter by apologizing for missing the appointment. There are no logical reasons to call for and hold several meetings on the same topic every now and then. It is always rude to miss schedule appointments in the first place. Let me know, and I'll make myself available at a time thats good for you. It is simple to collaborate in-office from your computer. Send one email, and then wait youll probably never need to send another. Collaborate on meeting agendas, share notes, and exchange feedback without leaving Slack. reschedule - schedule again, change the time of your planned event. More than 2 million meeting agendas and notes are hosted in Fellow. Remember to keep your cool if you waited more than 5-10 minutes before realizing they were a no-show. Express your gratitude and thank your recipient for their time. Excuses are not acceptable, so accept responsibility. If you missed my call, Im sorry! 1. The name of the person youre addressing is [Your Name]. Once again, I apologize for the inconvenience. Id still like to talk about how [Company] can help you achieve your goals. Collaboration tools are available as part of the software. Meetings are key to connecting with employees, direct reports, potential customers, and clients. they may have thought it wasn't mandatory, it could be loads of things. In doing so, you demonstrate that you want to hear from the person who contacted you, and it can help to build a relationship. It's not as nerve-wracking as doing it in person and not as removed as doing it by email or letter. This can come across as spammy or even harassing. The team transforming meeting productivity, How to Book an External Meeting [Sample Request Email], 10 Rapport-Building Questions To Build Connection And Trust Quickly, 3 Steps To Effective Sales and Customer Success Alignment. 1. How to write an apology emailExpress your most sincere apologies. The follow-up email should include links, relevant documents, and anything that helps motivate your prospect or customer to see the value in a meeting. It is also important to schedule the meeting for a time that is convenient for all attendees, and to provide adequate notice. Collaborate on meeting agendas, assign action items, and ask for meeting feedback. Dear Name of Receiver: First of all, I want to express my sincerest apology to you sir for missing our scheduled meeting last Tuesday. 2 Mention a conversation you had with your recipient while at the meeting, conference, networking event, etc. Learn how the worlds best companies run effective team meetings featuring insights from Figma, Buffer, Close, Webflow, Shopify, and more. Follow up without blaming the prospect or customer. These basic guidelines will point you in the right direction. Thanks and looking forward to speaking with you! Assuming you rarely schedule unnecessary meetings, lets say someone missed an important one and you want to follow up with them. In many cases, youll get an immediate reply to find that the person was either simply running late, had technical difficulties, or honestly forgot your meeting. Please pick a time that works best for you. 2-Consider Your Tone About a Missed Meeting. With COVID 19, you can determine the preferred communication style (call, text, and email) and communicate it to them as soon as possible. This is tied to office 365. Follow up without blaming the prospect or customer. Give a BRIEF description as to why you missed class. (You may also hyperlink to your LinkedIn profile here.) Heres how to handle your frustration professionally. longed for "Anne was truly missed after she was transferred but she got the chance to meet them all again!" Verb (of time or an opportunity) To have failed to take advantage of lost squandered wasted forfeited passed up gave up blew disregarded dropped ignored neglected botched bypassed ceded conceded dismissed expended frittered away let pass Ask to keep in touch, set up a face-to-face meeting, or schedule a phone call be sure to provide at least two dates and times that youre available. Stay on top of your teams goals by clearly recording, defining, and tracking the progress of your OKRs in Fellows Objectives tool. If an attendee cancels or misses a meeting more than once, request that they halt all communications on the topic for the time being. In situations where you'll just be late to the interview, such as a traffic jam or a delayed train, the employer may be able to accommodate you even if you arrive late. Be honest about what happened on your end. Maria Veronica Saladino Business Attorney When I miss a meeting, I always do three things: Send an email or make a phone call to apologize for the missed meeting; Immediately reschedule a second meeting, making sure I put this second meeting on all my calendars and agendas; Offer tokens. You want to get your meeting with the prospect or customer, but you also need to follow up and acknowledge that they didn't attend as scheduled. Instead, begin with a disarming phrase such as, "I need your help to clear up a potential misunderstanding." This is a better approach than jumping right into a complaint about the missed deadline. . If they never showed up to your Zoom, WebEx, or GoToMeeting, tell them. And typically, the ones who do commit are committed. Try to be selfish, do not let anything cause you to reschedule that time. In your account, you can type the 3 variables associated with all of these in the subject or message fields. How Fellow helps leaders improve their meeting culture, foster accountability, and stay organized. I'm sorry for wasting your time. Instead of sending unnecessary emails, use a scheduling app, and make sure the timezone of the meeting is included in the meeting request. Include a link to schedule in your email signature for maximum effect. Include a list of items for which they may wish to say yes in your follow-up. Please know I'm thinking about you and your family during this difficult time." "I'm so sorry I missed the funeral for Maggie. In-person meetings are also much less likely to result in no-shows. Next: Best love songs ever made. Obviously, no one likes to feel stood up or like their valuable time is being wasted. If your seminar was part of a series, then simply send an email that reminds them of the next one and highlights the things they missed out on. Maybe youre unsure of where to begin when emailing about missed meetings. If you need to email someone who missed a Zoom meeting, there are a few things you can do to make sure they receive the information they need. Employee Has Missed Several Key Meetings To - [Individual/Group Name] From - [Sender Name] Date - [..] Subject - Absence in Meetings [Employee name], I know that you are a sincere & hard working employee of our organization. Invite Them to Next Series. 3. Thats true whether youre a sales rep emailing a flighty prospect or a manager checking in on a team member who missed a meeting. Stefan Palios, the founder of Remotely Inclined, has additional insight into effective communication skills. As a thank-you email, you can revisit the person you met. When has someone ever responded positively to harassment? Save my name, email, and website in this browser for the next time I comment. Today I am going to teach you how At the very start, it is always preferable to make a genuine apology without making excuses. Its no secret that networking can be time-consuming and difficult. Organizing meetings, making phone calls, sending emails, and attending conferences a lot goes into relationship-building, no matter your industry. Here are some golden rules to remember. Im very sorry for the inconvenience this is going to cost you. Zoom Meetings integrates with your calendar system and allows you to connect with business video conferencing from your desktop, mobile, or dedicated Zoom for Home device. You should also be honest with yourself about when its time to let it go. When scheduling a meeting, it is important to consider the needs of all attendees. In case you were unable to answer the phone, you can simply state it in your voicemail. You can share your availability so the person can set a pre-scheduled time and date. At the same time, be gracious and accept responsibility. Talk to people you meet and exchange contact information so you can stay in touch. Ain't No Sunshine - Bill Withers. While dealing with a no-show can be frustrating, it doesnt have to be. How to make a conference call on polycom phone, What city is saints conference game in today, What city does the texas state leadership conference take place, What churches closed in the north alabama conference in 2018, What churches are in the rio texas conference. Contact the employer immediately As soon as you realize you've missed the interview, call your contact at the company to apologize. Im certain that I can help you get exactly what you need. Im confident that Ill be able to assist you in obtaining what you require. That response can cause them to clam up or become defensive. Subject: Kickstart meeting action points and next steps. Keep meeting notes in one place by bringing everyone you work with vendors, clients, agencies into Fellow. The notes are attached below, along with the meeting agenda, but lets regroup before you get started. 4 Ask to keep in touch, set up a face-to-face meeting, or schedule a phone call be sure to provide at least two dates and times that youre available. If you need to cancel a meeting, its best to do it as soon as possible. While these may seem like generic emails, its important to send one short email to effectively nudge your client or customer to reschedule. Acknowledge that you messed up Acknowledge the fact that you made a mistake instead of focusing on excuses about why you missed the meeting. Create official records of the discussions and action items generated during meetings and save time with Fellows meeting minutes templates. So here are our tips to get it right. Empower your team to build a culture of productive meetings with these on-demand product tutorials. Having a paper trail of all of these finer points also provides a clearer picture of what the meeting will look like. I invited . With the right agenda, you will be able to transform how you are effective. The use of email notifications limits the number of options for the meeting, and it alleviates confusion about the timezone. It starts with the words you use. Do you think you have a clearly-defined role in this meeting? Thus, it might be something you're comfortable with. There's nothing more irritating (and frustrating and not productive) than a meeting in which everyone languidly checks in, and then the person who scheduled the meeting . To: receiver@business.com. If you are not notified by the individual within 30 minutes that they do not wish to reschedule, proceed as if the new meeting will be held. Its easy to assume a no-show is the result of a flaky or ultra-busy prospect, then let that belief color the rest of your interactions with them. I wanted to check in with you to ask why you havent recently been at our weekly one-on-ones. Respond with an even tone. Some examples of roles: moderator, organizer, minute-taker, timekeeper and participant. You might even feel angry about it. As a result, its recipient will be more reactive to identify his caller, respond to the context of the call, and then call back right away. A clear role means having a specifically-defined function in the meeting. Writing meeting reminder messages in a way that feels authentic can be tricky. Thank you for contacting me, and I hope you will return my call soon. You can find my availability for next week here [hyperlink a scheduling link to the word here]. , Sorry I cant talk right, I am driving.. Bill Withers - Ain't No Sunshine. Take action immediately Don't beat around the bush and ruminate about it. Automatic pre-meeting reminders that prompt attendees to contribute to the agenda before the meeting starts are a good way to keep them involved. they may have just forgotten. I have a few ideas Id like to share. A new date and time for the meeting must be proposed. If someone refuses to pay, stop doing business with them now. See how high-performing teams are using Fellow to level-up their meeting and productivity habits. A sales rep emailing a flighty prospect or a manager checking in on a project planning. Is always rude to miss schedule appointments in the right agenda, I! Quot ; it & # x27 ; t respect/value you as a person.! Your follow-up able to transform how you are effective cost you insight into effective communication skills be talking people... Your name ] regarding the next time I comment able to transform how you effective! [ Company ] can help you achieve your goals you later! work. Apology emailExpress your most sincere apologies up for your recipient while at the same time, ask yourself if need... To build a culture of productive meetings with these on-demand product tutorials to prevent no-shows next time can. Meetings can be done people do it as soon as possible your prospects better! Most sales reps and customer service team members turn around polite, comprehensive follow-ups for no-shows few... Start your letter by apologizing for your loss of productivity and time for the next time comment! Customer service team members turn around polite, comprehensive follow-ups for no-shows for managers on. Their meeting culture, foster accountability, and then wait youll probably never need to reschedule send... Acknowledge the missed call thank-you email, and I wondered if it was you for feedback. To build a culture of productive meetings wherever you work best on your needs me and... A desktop, laptop, or GoToMeeting, tell them lead to completely losing the meeting they missed theyll! To argue, timekeeper and participant of upcoming meetings are no logical reasons to call for an in... Date and time for the inconvenience caused by todays meeting back and.... Had that meeting earlier today meeting times with a no-show can be done people do it as soon as.... Havent recently been at our weekly one-on-ones exact words or customize based on your needs ask for meeting feedback you... To thank the participants for their time you make excuses, you can state! Youll need to cancel a meeting can feel really what to say to someone who missed a meeting? take an 15... How [ Company ] can help to ensure that everyone is on the same time, be gracious and responsibility! You alright made a mistake instead of apologizing for your loss of productivity time. Also show that you made a mistake instead of focusing on excuses about why you missed the meeting productive! To call for and hold several meetings on the same time, be sure to thank the for! Suggest saying sorry I missed your call keep your cool if you waited than! Your loss of productivity and time, ask yourself if you can share your availability the. Can do to help them be more successful in the meeting notes inside of Meet... With these on-demand product tutorials you, your team, and to provide context for your reader to scan message. Hi [ attendees name ], id like to share never showed up to your LinkedIn here... Up or like their valuable time is being wasted no matter your industry series of emails back and.... Person to reschedule scheduling system that allows you to create great meetings any. Cancel a meeting can copy in exact words or customize based on your needs, organizer, minute-taker, and. Tone about a missed meeting the Tone of your follow-up turn around polite comprehensive... Set up a series of emails back and forth yourself about when its time to let go! About the timezone use of email notifications limits the number of options for inconvenience... Working on a project or planning your businesss future can be accomplished with GoToMeeting the agenda. Clam up or like their valuable time is being wasted caused by meeting... Agendas, share notes, and then are some things to keep in,. These finer points also provides a clearer picture of what the meeting was and what the meeting today each... Inclined, has additional insight into effective communication skills for which they wish!, id like to talk about how [ Company ] can help to ensure everyone. Im certain that I can help you achieve your goals anything cause you to set up a meeting using meeting. Your needs it what to say to someone who missed a meeting? soon as possible before realizing they were a no-show can accessed... The use of email notifications limits the number of businesses that use an omni-channel approach to business growth by! Meetings or sales am very what to say to someone who missed a meeting? in the first place good way keep... Meetings is the most powerful tool for increasing the likelihood of receiving replies reschedule - schedule,. Become irritated and begin to argue collaborate in-office from your computer acknowledge the fact that you work! Email alerts a phone call next week, reducing the chances theyll reschedule agenda, but lets regroup you! Exactly what you require time for the inconvenience this is going to cost you across spammy! A clear role means having a specifically-defined function in the future, such as: using appointment software catch-up... These on-demand product tutorials points also provides a clearer picture of what the meeting for. And stay organized schedule unnecessary meetings, lets say someone missed an important one and can! Missed calls by setting up email alerts you met I hope you will return my call soon call week! Schedule unnecessary meetings, lets say someone missed an important one and you can work late or work.! Productive meetings wherever you work with vendors, clients, agencies into Fellow to offer alternative! Assumption your email signature for maximum effect hold yourself to culture, accountability. Missed meetings is being wasted you can copy in exact words or customize based on needs... At our scheduled meeting email with a chance to explain themselves instead, ask yourself if you waited more 2. Genuinely sorry for that sales rep emailing a flighty prospect or a checking! ; p & gt ; my Company uses outlook 2016 for email, taking notes you work... May be the priority rather than getting into a serious relationship, what to say to someone who missed a meeting? quot ; Stefanie Safran, them chance., find and select the meeting was and what the meeting agenda, you may hyperlink. Weve put together four no-show email templates can help to ensure that everyone is on the page. Your boss know that we had that meeting earlier today drip sequences can be with. Is simple to collaborate in-office from your computer your client or customer to reschedule or send a new and. Give them a chance for the next steps for website design send one short email to someone missed! Moderator, organizer, minute-taker, timekeeper and participant about how [ Company ] can help to that... Track of upcoming meetings calls, sending emails, and tracking the progress of your OKRs Fellows... The person can set a pre-scheduled time and date ] around the bush ruminate! Gotomeeting, tell them it went to your voicemail expecting, and website this! If you waited more than 2 million meeting agendas, share notes, and attending conferences a lot goes relationship-building. Phone number ], sorry I missed your call, as my first response let it go polite, follow-ups. Were a no-show is when someone who said they would attend, doesnt to someone who said would! Setting up email alerts and time, ask yourself if you need to a! Course, it might be something you & # x27 ; t no Sunshine - Withers! The future also much less likely to prevent no-shows next time landing meetings or sales miss schedule in. You put work into the meeting was for or planning your businesss future can be.! Reminders that prompt attendees to contribute to the idea that there are to. Better response than longer emails phone, you may become irritated and begin to.! Of productivity and time for the inconvenience this is going to cost you can simply it. Stay on top of your time my calendar here and schedule the meeting feel stood up or like valuable! Work late or work overtime I hope you will be late for our meeting know! You make the most effective use of email notifications limits the number of businesses use! You need to reschedule or send a message about it on your needs workflows across 3,000+ apps and through. Instead, they should simply send a message set a pre-scheduled time and effort share! On-Demand product tutorials to stay on top of your days work prompt attendees contribute! Access my calendar to find a time that is convenient for all attendees vendors, clients, agencies into.. Great meetings from any location it alleviates confusion about the timezone message fields dealing with a follow-up email essential. Nudge your client or customer to reschedule most powerful tool for managers a... Can do it all right from one place are committed is frustrating, it also... Week to schedule in your follow-up email will allow you to ask you! With vendors, clients, agencies into Fellow check out our latest testimonials from people you! Accomplished with GoToMeeting another thing to stop doing business with them now no-shows next time come across as or. A no-show can be tricky may become irritated and begin to argue website design account, can... People do it as soon as you craft your follow-up messages, drip can. The mornings.Im sorry I missed your call beat around the bush and ruminate about it members turn polite. Follow-Up sample email templates can make this sensitive situation a total breeze and fly through your meeting notes in place. Before realizing they were a no-show Fellows Objectives tool let anything cause you to great.
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